Social Media Management Services
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Whether you're looking for a simple way to monitor online conversations or you need help managing your social media efforts, we're here for you! Take a look at our services to see how we can make your life easier. You can click here to schedule a time to talk with us to learn more about the best programs for your needs. We are also available to talk with you about social media challenges to offer assistance - we'd love to partner with you to make your social media initiatives a success!
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Social Media Monitoring Services
If
your company is looking for a way to monitor your online reputation and
conversations surrounding your brand, but do not need to
outsource social media management services, this is the perfect
solution!
Our
Social Media Monitoring service is more comprehensive than free
services and we offer the ease of the necessary tools coupled with a
dedicated Social Media Specialist. Your Specialist will be responsible
for providing you with relevant, up to date information revolving around
online conversations, delivering weekly reports right to your inbox.
You
will receive quarterly analysis, which looks deeper at the
conversations to learn the "Who, What, When, and Where" of your customer
base. What about "Why?" Well, unless we get a therapist on staff, we
won't know for sure, but we can tell you everything else about your
customers!
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Social Media Marketing & Management
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So, You Want to Get Started With Social Media, But Don't Know Where to Start?
Or, maybe you just don't have the time.....getting started can seem daunting, and keeping up with it all may be enough to make you not want to start it at all!
The real fact is that social media and online reputation management are becoming permanent fixtures in a company's marketing and decision making strategies. However, in talking with different companies, it seems that the start up process seems to be holding them back. To meet this need, we have created a program that allows us to get you up and running in the social media landscape, and then assist you with monitoring and analysis to help you make sense of it all.
The one thing that makes Ann Michaels & Associates' social media management system different from others is the "human factor." While competitors offer software and a "DIY" platform, we offer a dedicated Social Media Specialist to develop your program, manage your program, and through analytical reports, help you "make sense of it all." By keeping up on the latest social media trends, we also provide the benefit of keeping your company on the front lines of social media with very little work on your end. We are truly a partner to our clients!
Click to learn more about the three components of social media management, and how we can help.
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If you are used to researching online, you've likely noticed how time consuming it could be, whether it is because of the difficulty of finding the right information or you get too involved and spend more time than you can afford to.
Let us make it easy for you! With our SafetyNet Research Solution, we can do the legwork for you. Whenever you'd like to do some preliminary research, whether it be on your company's online reputation, what people in your area like about a particular competitor, or finding out what your consumers want from a company, we can help!
You can provide us with areas of interest and we do the work for you. We will collect and analyze online conversations and discussions regarding the topic(s) and provide an in depth report via email to you and key members of your company. This would include:
- Specific search parameters: based on our experience, we listen to your needs and create specific searches to provide only the information you need. Are you interested in people who live in the Midwest? Males between the ages of 21-40? Whichever you need, we can provide it.
- Categorized results: we can compile a report that includes all online conversations surrounding a given area of interest. These are categorized into easy to read sections for easy viewing. Each result contains a brief summary of the post, a direct link to the source, and the strength of that particular result (in other words, how "important" or visible it is online).
- Demographic reports: if you're interested in learning more about your customers, a competitor's customer, or what people are thinking about a particular topic, we have the ability to break down the information and take a deeper look at where these online conversations are happening - are the majority males in their 40's, or is it people between the ages of 40-59 who have the most interest? This type of analysis cannot be done through DIY methods such as Google Alerts.
Social media research is your answer to those questions you are asking to better your consumer relations, stay in line with your competition, and stay on the edge of what's new to be successful.
Getting started is simple - just send us an email to start your service. We will talk with you to learn more about the first research requests you'd like to work on. Once a request is made, unless it is a time sensitive or request that requires responses over time, you can receive results in as little as two days!
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